This paper provides an overview of Windows Terminal Services (WTS) and its operating scenarios. I discuss how to install and secure Windows Terminal Services. However, because WTS can be used as part of defense in depth strategy for secure computing, I also provide details for configuring a workstation environment to utilize WTS. In addition, I provide guidance for user account administration as it is relates to remote server support. Finally, I provide a framework for securely managing remote servers through standardized tools and workstation environment.
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