As security professionals, we spend hours every week trying to “defend our networks from every possible threat. Throughout all of this effort, we forget about the users. The users are the key to a successful security program and what do we do? Frank Hayes, writing for Computer World, “Permissions, virus filters, limited data access, digital certificates, encryption and piles of passwords - they're all pretty much the same to users. They're a pain. They chew up valuable time. They get in the way. So what do most users do when faced with this in-their-face, time-and-effort-consuming security?
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