There is an ongoing battle between the creators of computer viruses and malicious code and the firms creating software to prevent their actions. While antivirus firms are adding proactive technology to their software, when it comes to new types of viruses, they still largely depend on reacting to the actions of the virus creators. Short of dismantling your network, there is no way to totally protect your environment from the next new fast-spreading virus. This document lays out what information to gather and the steps to take in the event malicious code enters your environment. It assumes that you may not have in place all the tools or infrastructure necessary to deal with the intrusion effectively. It explains how to detect a virus if you are infected, what immediate response you should make, the stopgap measures you should put in place, how to approach the task of environment cleanup, and some long-term solutions.
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