Patch management tools should identify accurately which patches are missing on each system, provide an easy means to deploy patches and provide administrative reports tracking patch status across multiple machines. The products we tested (see How we did it) attack the problem in two ways - with or without agent software. Agent-based products - such as those from PatchLink and BigFix - can greatly reduce network traffic by offloading processing and analysis to the target system, saving data until it needs to report to the central server. But they also force an administrator to manage software on all systems the product analyzes.
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